Transparency and Security in Your Tax Management

Last updated: May 24, 2026. This document details how we protect your information under the highest industry standards in both Guatemalan and international financial law.

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1. Data Collection and Information

Fisco-Bot Guate collects only the information necessary to fulfill tax obligations before the SAT (Superintendencia de Administración Tributaria — Guatemala's Tax Administration Authority). This includes, but is not limited to:

Personal Identification

Tax ID / NIT (Número de Identificación Tributaria), legal name, tax domicile, and verified contact details.

Financial Data

Electronic Tax Invoice records (FEL — Factura Electrónica en Línea), account statements, and accounting ledgers.

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2. International Standards (GDPR)

Although our core operations are based in Guatemala, we adopt the principles of the European Union's General Data Protection Regulation (GDPR) to guarantee maximum user sovereignty over their fiscal information.

  • check_circle Right to Erasure: Definitive deletion of your accounting records upon account closure, in compliance with applicable legal retention periods.
  • check_circle Data Portability: Ability to export all your historical data in structured formats (JSON/XML).
Fisco-Bot Guate Legal Library

"The integrity of your information is the cornerstone of our fiscal intelligence."

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3. Guatemalan Legal Framework

Fisco-Bot Guate operates under the protection of the Public Information Access Act (Decree 57-2008) and the banking and professional secrecy regulations currently in force in the Republic of Guatemala.

SAT Compliance Note

Connections to the services of the SAT (Superintendencia de Administración Tributaria — Guatemala's Tax Administration Authority) are made exclusively through end-to-end encrypted channels, ensuring that your Virtual Agency account remains protected at all times.

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4. Security Protocols

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AES-256 Encryption

Military-grade encryption for all data stored at rest in the database.

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Mandatory MFA

Two-factor authentication required for any sensitive administrative access.

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24/7 Audit

Real-time monitoring and automated detection of access anomalies.

AI Processing Disclosure

Fisco-Bot Guate uses Google Cloud natural language processing technology to facilitate the reading of invoices. We guarantee that the fiscal data processed is not used to train third-party artificial intelligence models, ensuring the privacy of your business information at all times.

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How to delete your account and data

In compliance with Google Play Developer Policy and international privacy standards, we guarantee all users the right to request the permanent deletion of their account and all associated personal and tax information.

The primary and automated method to perform this action is directly from within the application: navigate to your Profile menu inside the App and select the 'Delete account' option. This action will initiate an immediate and automated deletion of your tax history, credentials, and profile from our active database.

If you cannot access the application, request manual deletion by contacting our legal department using the contact form below, selecting the "Data Deletion" option in the subject field.

Questions about your privacy or data?

Our Data Protection Officer (DPO) is available to address any legal inquiries related to the handling of your information or deletion requests.